Frequently Asked Questions
Everything you need to know about our premium fragrance decants.
Are your fragrances authentic?
Yes, we guarantee that every fragrance we offer is 100% authentic and sourced directly from authorized retailers or the brands themselves.
What exactly is a decant?
A decant is a smaller vial or spray bottle filled with a specific amount of fragrance, transferred from the original manufacturer bottle into a new, sterile container.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping times vary by location.
What is your return policy?
Due to the nature of our products and hygiene standards, we do not accept returns on decants. However, if your order arrives damaged, please contact us for a replacement.
How should I store my decants?
To preserve the scent, store your decants in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times will be calculated at checkout based on your destination.